Acer one 10 stuck on automatic repair, touch screen doesn’t work and keyboard doesn’t work.

[dcop2411]

My acer one is stuck on automatic repair, the blue screen comes up and shows restart and advanced options but the touch screen doesn’t work. Also the keyboard hasn’t worked in months so can’t do the reset options from previous posts. How am I able to fix this?

 

[hang-the-9]

If the touch screen does not work and the keyboard does not work, what good is that device at all? You can see if this procedure works for you with the buttons on the device http/www.tomsguide.com/forum/id-3295067/factory-reset-acer-tablet.html

 

[dcop2411]

The touchscreen usually does work but while on the blue screen after the automatic repair it seems to have frozen and I can’t select either of the options of Reset or Advanced Options. Thanks for the info on the hard reset. I’ll try it and let you know if it works.

 

[dcop2411]

Hi @hang-the-9 the reset didn’t work. I’ve held the 2 buttons down until the acer logo shows then let go, but it still goes into the auto repair option. Any other suggestions? Cheers Davy