Question Acer spin 5 not charging or turning on

Mar 15, 2020
My Acer spin 5 is not turning on or charging when plugged in. Fairly certain initially the issue was with the DC jack (loose inside) but now a repair shop has replaced the jack and the charger and there are still issues.
I've had to take it back in twice at this stage because it has stopped working again. All they've done each time is reconnected the dc jack to the battery I believe. It has then worked again, most recently for almost a month, and then the same issue has occurred, so now I'm looking at taking it back for the third time. Does anyone have any advice on what the issue could be or what my next step should be? I need to get this sorted permanently as I really need my laptop for uni.
There is no charging light at all, and doing a battery reset doesn't solve anything
Thread starter Similar threads Forum Replies Date
T Laptop Tech Support 0
D Laptop Tech Support 0
C Laptop Tech Support 1
D Laptop Tech Support 1
V Laptop Tech Support 2
Ryun1975 Laptop Tech Support 2
K Laptop Tech Support 2
J Laptop Tech Support 1
Arkayne Laptop Tech Support 1
charliesfrt Laptop Tech Support 0
F Laptop Tech Support 4
MartinR730 Laptop Tech Support 2
A Laptop Tech Support 1
janinepangan Laptop Tech Support 2
R Laptop Tech Support 1
4 Laptop Tech Support 1
L Laptop Tech Support 1
K Laptop Tech Support 1
E Laptop Tech Support 1
N Laptop Tech Support 1
Similar threads
Question Charging light flashing, laptop not turning on
Question My laptop is charging but not turning on (fans not turning)
Question MSI CX61 Laptop - Won't Charge/Turn on
Question Lenovo Ideapad Dead - Sudden shutdown, can't charge or turn on.
Question Asus UX305C won't turn on. not charging but power light on
Question Laptop won’t turn on after removing and putting back the battery
Question Laptop won't turn on only showing charging white light.
Question Laptop doesnt turn on or charge
Question HP Omen 15 won't turn on if battery is installed and is not fully charged
Question Laptop won't turn on, fully charged but no LED light
Question When i turn laptop on,keyboard backlight and charging led light turn on but screen is black,fan not spinning and hard disk not on
Question Turning my laptop into sleeping mode while playing, stops charging
Question Toshiba satellite won’t turn on, please help!!
Question My ASUS X453M suddenly shut down while I was typing, it has no lights on the indicator even if it is charged and it won't turn on.
Solved! hp pavilion entertainment notebook has not been used for while. i tried to turn on but it wont turn on. power light and charge
Solved! I have a Asus x555l and it won't turn on the charge lights won't turn on pleas help
Looking for a way to charge my laptop and make it turn on
Solved! My laptop won't charge and won't turn on
Solved! My HP laptop won't turn on while charging light turn white without power plugged in
Solved! I turn on my gateway laptop but nothing comes up is totally blank but the power light is on as well as the charging light