adcash malware - help removing it

[starsinthesky]

Hi everyone.

I've been unlucky enough to experience the adcash malware spam bot.

I've tried everything from resetting browsers to utilising adware removal software i.e malewarebytes etc. to no avail.

Any advice.

Thanks.

Using windows 8.1

Sharon-Ann

 

[RealBeast]

Follow THIS GUIDE.

 

[starsinthesky]

Follow THIS GUIDE.

Thanks for the response.

Unfortunately I had tried all the options before my post, didn't help.

 

[RealBeast]

If the steps in that guide followed in exact sequence and detail did not fix your issue, I have no answer as I have used Malwaretips guides to remove scores, if not hundreds of trojans, including yours with total success.