Hi all!
About two weeks ago I booted my computer and was greeted with "AlienFXhookmanager64 has stopped working" error message. I noticed my computer slowing down, with cpu temps increasing by about ten degrees at idle - which didn't make any sense. So I tried to open the start menu, and ...nothing. It wouldn't open for about 2 minutes. Finally the error message came, "Windows explorer has stopped working". So I wasn't able to access any documents or programs (even shortcuts didn't work) until I found a way to quickly open up the cmd. From there I was able to access the control panel (when explorer didn't crash) and remove a cluster of trash programs. I restarted, and the problem persisted. I noticed a large amount of windows pop up with ads when I attempted to power off the computer. I would assume a regular virus, but I have McAfee, and have done several full system scans, unable to find anything. So I ended up disabling all services (after multiple tries) and that seems to help. However, this means that most of the programs on my computer don't work. Is this a virus, or some type of corruption of a system file?
Thank you!!
About two weeks ago I booted my computer and was greeted with "AlienFXhookmanager64 has stopped working" error message. I noticed my computer slowing down, with cpu temps increasing by about ten degrees at idle - which didn't make any sense. So I tried to open the start menu, and ...nothing. It wouldn't open for about 2 minutes. Finally the error message came, "Windows explorer has stopped working". So I wasn't able to access any documents or programs (even shortcuts didn't work) until I found a way to quickly open up the cmd. From there I was able to access the control panel (when explorer didn't crash) and remove a cluster of trash programs. I restarted, and the problem persisted. I noticed a large amount of windows pop up with ads when I attempted to power off the computer. I would assume a regular virus, but I have McAfee, and have done several full system scans, unable to find anything. So I ended up disabling all services (after multiple tries) and that seems to help. However, this means that most of the programs on my computer don't work. Is this a virus, or some type of corruption of a system file?
Thank you!!