alienware unable to detect 2nd screen

sohailgill204

Prominent
Jun 30, 2017
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Hi,
I am using an Alienware 14x and I wanted to connect hp monitor (20kd) to the laptop.
The monitor software is not getting installed properly due to which the laptop is unable to detect the 2nd screen at all. I tried
installing the monitor on other laptops and it works just fine but the problem persists on alienware (windows 10 home, 2.5ghz i5). I am using the VGA to HDMI converter which I have checked works fine on other laptops.
Please help.
 
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