Am seeking an exact answer

Meme_87

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Dec 13, 2012
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Hello,My laptop (HP Compaq ,persario CQ61) stop working suddenly when i was working on it ,hung and closed by it self ,and when i opnended it only black screen appeared ,my laptop installed with windows 7 ,64bit, and unfurunetly i lost the recovery CDs!! what to do PLEASE ADVISE
 

Anaximander

Distinguished
Sep 13, 2007
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So, it powered down/crashed and any attempts to power it back up and load the O/S have been less than fruitful?
Does powering it up (It does still power up right? lol) result in simply a black screen with no messages/symbols/anything appearing at any time at all?

For starters, try taking the battery out and unplug it for 5-10 minutes, then plug the battery back in and plug it back into the wall (Doubt it'll work but it has in the past) Also, heres the link for the service manual: http://h10032.www1.hp.com/ctg/Manual/c01740724.pdf

Edit: After you take the battery out/unplug it, hold the power button down for 15-20 seconds as well, http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01997899&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=4033875
 

Scott_D_Bowen

Honorable
Nov 28, 2012
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10,590
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Exact answer: Buy another laptop and this time get a 3 year warranty with the recovery kit (Windows OEM media).
- Laptops aren't designed to last more than 3 years 6 months, and that's pretty much how old the Compaq CQ61 series is (Aug 2009 model?).

It sounds like it's served you well enough.
- It's only cost you $19 per month (give or take) by the sounds of it.

Check out the new Ultrabooks HP have, with 180GB SSD's, they're a fantastic replacement:
- http://shopping1.hp.com/is-bin/INTERSHOP.enfinity/WFS/WW-USSMBPublicStore-Site/en_US/-/USD/ViewProductCompare-Dispatch;pgid=jDJwlVlq2W9SR0Yk2kO1Yuen00009JrRmPp5;sid=pzOnM_6uUSKyM65nG35spyehdT2fQp4-xq4=

 

Meme_87

Honorable
Dec 13, 2012
2
0
10,510
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So, it powered down/crashed and any attempts to power it back up and load the O/S have been less than fruitful?
Does powering it up (It does still power up right? lol) result in simply a black screen with no messages/symbols/anything appearing at any time at all?

For starters, try taking the battery out and unplug it for 5-10 minutes, then plug the battery back in and plug it back into the wall (Doubt it'll work but it has in the past) Also, heres the link for the service manual: http://h10032.www1.hp.com/ctg/Manual/c01740724.pdf

Edit: After you take the battery out/unplug it, hold the power button down for 15-20 seconds as well, http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01997899&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=4033875
When i open the laptop i see the black screen with the white line in the Top"Windows Error Recovery" then there are two options Either to choose #repaired windows OR start windows normally ;when i choose black screen apear again for ever!
I tried to take out the battery as you suggest but with no succes!
Finally i tried the F11 to recovery windows with no succes also...What to do pls.Advise
 
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