Amazon Prime Video Crashes my Computer

[jaccacake]

Using the Amazon Prime Video player on Chrome causes my screen to go grey and computer become unresponsive so the only solution is to force restart. This error has not occurred before but occurred twice during one episode of The X-Files last week. I thought that it was a bit odd so I updated all my drivers. I hadn't used Amazon Prime since then and it hasn't crashed. Today I was watching another episode over lunch and my computer crashed within the first 8 minutes.

Although I'm not 100% certain this is the cause, it seems like the only cause at the moment.

Specs:
-Asus motherboard
-3rd gen i7 CPU
-750Ti GPU
-8GB RAM

-BenQ RL2455HM Monitor

If anyone else has had this problem in the past or could suggest any solutions to this problem that would be great,

Jack

 

[rgd1101]

just chrome or any browser?

 

[jaccacake]

just chrome or any browser?

I tried on MS Edge the other day but it wasn't a supported browser. I'll install Firefox next time I want to watch something and see if the same thing happens.

 

[Maurice780]

No solution, same problem. Crashes my Windows 10 PC, in both Chrome and Firefox.