Another Gateway Reboot Loop

Kristin Betz

Honorable
Jun 20, 2013
1
0
10,510
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Hello,

My Gateway Laptop is stuck in a reboot loop. When I turn it on if gives me the screen offering the options of Start Normally, Safe Mode, etc. When I choose any of the three options it goes into a screen that says "Setup is preparing your computer for first use" this is not my first use. Then as I wait a pop up comes up that says "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation." I click okay and it just does the same loop. I have already tried removing the memory modules and nothing happened. My gateway is a NV5927u. Please help!
 
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