apologies it's the HP Envy notebook not turning on.


May 28, 2016
My apologies, I'm a complete moron. It's not the Toshiba laptop , its the HP envy notebook that has died. I turned it off while it was updating and now it won't turn on and when I plugged it in, know lights of any kind light up. I've taken out the battery and put it back in, still nothing! I'm completely at a loss, can you help please? Seems like my whole life is on this notebook.

Thank you,

Please do try these troubleshooting steps that may help.
- First is to do a hard reboot again, remove the battery and unplug the AC adapter than press and hold the power button for 20 seconds then try booting it up again.
- If it will still not work, reseat the RAM's remove them all for couple of seconds then put them back in making sure everything is seated properly.
- And again if it will still not work do test the laptop without it's battery and see if it will boot up. Remove the battery off the laptop then connect the AC adapter and see if it will boot up or not.
- Next to try is to plug in an external monitor and see if it will display anything on it.
- If all these will not work chances are the motherboard might have been faulty.