C catjaybee Apr 9, 2018 1 0 10 Apr 9, 2018 #1 Two week old Asus now appears completely dead. Was on charge. Took off, turned on to check power level (c70). Turned off, put back on charge. The charging light didn't come on. No response to power button.
Two week old Asus now appears completely dead. Was on charge. Took off, turned on to check power level (c70). Turned off, put back on charge. The charging light didn't come on. No response to power button.
DSzymborski Distinguished Moderator Nov 19, 2010 367 1 19,215 Apr 10, 2018 #2 At this point, it's best to contact Asus since you'd be under warranty. Upvote 0 Downvote
BFG-9000 Respectable Sep 17, 2016 167 0 2,010 Apr 10, 2018 #3 At only two weeks you may still be within the seller's return/exchange period. Which would get you a new replacement instead of a refurbished one. Upvote 0 Downvote
At only two weeks you may still be within the seller's return/exchange period. Which would get you a new replacement instead of a refurbished one.
C cl-justin Commendable Apr 21, 2016 40 0 1,610 Apr 10, 2018 #4 Send it in for an exchange. Most places have a 30 day window. Upvote 0 Downvote