Asus battery not charging, immediately turns off when disconnected

[xbkuba]

Hey guys,

I bought new battery for my laptop (asus K52JC). But the battery is stuck at 89% and doesnt go up even if laptop is turned off. When I disconnect the power it immediately turns off. It works just fine I can boot with or without the battery and it works fine, but when I disconnect the power it just immediately dies, even when it says 89% charged. Ive tried different power adapter but it didnt help, so my last chance is to ask here.
OS: Windows 7
Thanks in advance for help

Some battery pictures: https/imgur.com/a/2jZrj
( And sorry if my english is terrible xD )

 

[cl-justin]

There's a chance that your battery is defective. You should RMA it.

 

[jarotech]

Hi, it's as if the charging circuit on the motherboard is faulty, even with a new battery, the charging circuit will not charge the new battery. To confirm this, you will have to take several voltages on the motherboard.

 

[Prostar Computer]

Sounds like main board malfunction. We've seen the same symptoms here (rarely), and it has always warranted a motherboard repair or replacement.

A local shop (not a big box retailer) might be able to fix it. If not, they - or you, if you're comfortable with it - will have to replace the main board.

 

[xbkuba]

Ok thanks. Is there any way to check if it really is the motherboard?

 

[Prostar Computer]

You can try a multimeter/volt-ohm meter to measure the voltage. If no (or very little) current is detected, it's probably a bad circuit.