Asus e402m won't go past the asus logo it flashes on and off the screen

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cmoxey

Prominent
Sep 19, 2017
5
0
510
Hi I tried to reset my laptop but now it won't go past the asus logo and flashes on and off
 
Solution
You aren't turning off the WiFi on the device. You are turning off the WiFi where you are. As in turn off the modem or router, or turn off its WiFi (modem/router) signal, or go to where there isn't any WiFi the computer can try to connect to.

The reason for this is that sometimes when the device is reset it tries to update as well. If the update doesn't work correctly the computer can get stuck in a loop. And until the access to said update (internet access) is cut off, it will just keep trying to get the data.
Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.


Another version of this is the following...

1. Power off the laptop.
2. Power on the laptop.
3. When screen turns black, hit F10 and ALT repeatedly until the computer shuts off.
4. You shouTo fix the computer you should choose the second option listed.
5. When the next screen loads, choose the option "Reset Device".
6. Now choose which ever type of reset you wish.
7. Your coputer should now restore itself to "Factory Settings".

NOTE: If you get a message saying "Error Resetting Device", then you should have the computer looked at by the manufacturer (if still under warranty) or by a tech.

 

cmoxey

Prominent
Sep 19, 2017
5
0
510


 

cmoxey

Prominent
Sep 19, 2017
5
0
510


 
You aren't turning off the WiFi on the device. You are turning off the WiFi where you are. As in turn off the modem or router, or turn off its WiFi (modem/router) signal, or go to where there isn't any WiFi the computer can try to connect to.

The reason for this is that sometimes when the device is reset it tries to update as well. If the update doesn't work correctly the computer can get stuck in a loop. And until the access to said update (internet access) is cut off, it will just keep trying to get the data.
 
Solution
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