Asus G551vw Driver Power State Failure

[godzillafpv]

Hey guys, i have a asus g551vw. I have had this problem for a couple of weeks, i have reset windows 10 on it two times and it still is having the problem. Before i get enough time to update my graphic drivers the computer blue screens with the error "driver power state failure". Any way i can get it to stay open long enough for me to update drivers? I have tried safe mode but when ever i restart the laptop it blue screens with the error "driver power state failure". Can i get to safe mode through BIOS? I'm starting to think its a hardware problem. Thanks!

 

[Paul NZ]

If there are dmp files upload them to onedrive or dropbox / a file sharing site. Then post the link

 

[godzillafpv]

https/1drv.ms/u/s!AjwUQg_hUWN7aWQ8vRWTvMZTAO4

 

[Paul NZ]

Hmm is there more than 1 dmp file?? Tried to load the one you posted in bluescreenview, nothing happened

 

[godzillafpv]

There are older ones but i have changed settings since then, do you want me to upload them too?

 

[Paul NZ]

Yup I'll see if they'll open. Zip them if you want

 

[godzillafpv]

Yup I'll see if they'll open. Zip them if you want

https/1drv.ms/f/s!AjwUQg_hUWN7akhxygLUhiEd1go Thats all of today's dumps

 

[Paul NZ]

Possible your Intel wireless adapter is causing this, if this is how you're getting online

Is this on the laptop? I see your version / build of Win10 is a bit behind - 14393 - It's up to 16299.19. 2 versions ahead

 

[godzillafpv]

I'm copying the dump from the laptop on a usb then uploading them with my desktop. The laptop does get internet.
I try to update the version of windows but whenever i try i get a blue screen.

 

[Paul NZ]

Did you upgrade from Win7 or 8 to 10? Or do a clean install of Win10? I would say this file is causing this crash wdiwifi.sys

This file I think is also part of the wireless drivers

If you go to device manager / network adapters on the laptop. What does it say for the wireless adapter? Intel what?

 

[godzillafpv]

I did a clean install of windows 10. It says Intel R Dual Band Wireless AC 7265

It was blue screening before so i did a clean install of windows 10 hoping it would fix it.

 

[Paul NZ]

I would do a clean install of the Fall update.

Get the mediacreation tool get the ISO then either use Rufus to put it on a flash drive. or burn it to a DVD

Since you're 2 builds/versions behind

Is that Intel wireless onboard?? Is this the laptop ?

If it is I dont see any sign of any Intel wireless drivers

 

[godzillafpv]

That is the correct laptop. Im not sure if it is onboard.
I had the lastest windows 10 version but that was blue screening so i did a reinstall.

 

[Paul NZ]

The version from the dmp files is 2 versions / builds behind 14393. 14393 isnt the latest version / build.

16299.15 is at the mo (If you download the ISO from the MS site). The update (once 16299.15 is installed), updates it to 16299.19

 

[godzillafpv]

I'm going to reinstall with the lastest version, will let you know how it goes.

 

[Paul NZ]

Sweet. Dont install the Intel drivers if theyre on the Intel site or CD. See if Windows 10 installs them

 

[godzillafpv]

Hey

Its been a while, took some time off the laptop as it was not working.
I have flashed it with windows multiple times and have also tried linux, neither of them worked. I have recently tried flashing windows on the hard drive instead of the ssd. That didnt work either, I am very stuck. How can i trouble shoot it?

 

[Paul NZ]

Since linux and windows dont work, test the ram with memtest

 

[godzillafpv]

Ran it and these were the results

https/1drv.ms/f/s!AjwUQg_hUWN7gwml18WFeTt2A3P4

(link doesnt want to work so you will have to copy it and search it)

 

[Paul NZ]

Hmm could be the adapter itself then if there are no ram errors