Hi Everyone,
My recently acquired laptop model Asus ROG Strix GL703GM has been randomly restarting out of the blue. Now, this happens every couple of days (2-3 days) and usually when im browsing online or working. Never during intensive activities such as gaming or rendering.
This has been happening for a month and a half now and had to RMA it once when it wouldnt even turn on anymore. Asus replaced the motherboard and gave it back. I hoped that the random restarts would have gone away with the faulty motherboard but aparently they havent. It has happened two times already in a span of 8 days.
Something interesting that happens when the system freezes and restarts, is that the keyboard does its "turning off" animation of the LED lights, they start shutting off from the left side all the way to the power button's side. It strikes me as very odd since a total system crash wouldnt be trigerring the shutting off animation on the keyboard.
I have all up-to date drivers on the graphics card and the ASUS assistant nor windows report any possible new drivers.
Event manager used to show error 41:
Critical - Kernel Power - 41 - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
...but my laptop just crashed and restarted while watching youtube and the error or any other critical error wasnt shown on the event viewer. The only errors mentioned minutes before the crash were:
*** Error ID 1023 - source Perflib -Windows cannot load the extensible counter DLL rdyboost. The first four bytes (DWORD) of the Data section contains the Windows error code.
*** Error ID 10016 - Source Distributed COM - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscBrokerManager
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Im starting to get desperate and have tried online recomendations like updating drivers, managing heat inside the system with undervolting (the laptop does tend to run hot but not thaaat hot while webbrowsing (50*C), avoid having peropherals connected to the laptop, Stress testing the laptops CPU and memory with Intel Extreme Utility, and the graphics card with CINEBENCH OpenGL and CPU. Laptop always passes the tests and seems very stable.
Thanks in advanced to anyone willing to help, I can also provide any further information upon request.
My recently acquired laptop model Asus ROG Strix GL703GM has been randomly restarting out of the blue. Now, this happens every couple of days (2-3 days) and usually when im browsing online or working. Never during intensive activities such as gaming or rendering.
This has been happening for a month and a half now and had to RMA it once when it wouldnt even turn on anymore. Asus replaced the motherboard and gave it back. I hoped that the random restarts would have gone away with the faulty motherboard but aparently they havent. It has happened two times already in a span of 8 days.
Something interesting that happens when the system freezes and restarts, is that the keyboard does its "turning off" animation of the LED lights, they start shutting off from the left side all the way to the power button's side. It strikes me as very odd since a total system crash wouldnt be trigerring the shutting off animation on the keyboard.
I have all up-to date drivers on the graphics card and the ASUS assistant nor windows report any possible new drivers.
Event manager used to show error 41:
Critical - Kernel Power - 41 - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
...but my laptop just crashed and restarted while watching youtube and the error or any other critical error wasnt shown on the event viewer. The only errors mentioned minutes before the crash were:
*** Error ID 1023 - source Perflib -Windows cannot load the extensible counter DLL rdyboost. The first four bytes (DWORD) of the Data section contains the Windows error code.
*** Error ID 10016 - Source Distributed COM - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscBrokerManager
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Im starting to get desperate and have tried online recomendations like updating drivers, managing heat inside the system with undervolting (the laptop does tend to run hot but not thaaat hot while webbrowsing (50*C), avoid having peropherals connected to the laptop, Stress testing the laptops CPU and memory with Intel Extreme Utility, and the graphics card with CINEBENCH OpenGL and CPU. Laptop always passes the tests and seems very stable.
Thanks in advanced to anyone willing to help, I can also provide any further information upon request.
/ibb.co/m4xTWU
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