Solved! ASUS laptop black screen booting problem

Dec 15, 2018
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Hi.

Last night, I was downloading and installing a game and accidentally unplugged the power supply and my laptop turned off because of poor battery life. After I tried booting again, it was showing me a black screen (monitor is turned off) and I was unable to turn it on since. I removed the battery and connected the USB ports, unplugged the HDD and ram, plugged it in again with no results.

Also, i tried removing the power and holding the power button for 1 min, but that didn't work either. When I turn it off by holding the power button, it turns off but immediately after that, turns on again on its own for a couple of seconds and after turns off again.
 
Last edited by a moderator:
Try this...

  1. Turn the laptop off (not sleep or hibernate but off).
  2. Connect an external monitor to the laptop.
  3. Turn on the external monitor.
  4. Turn on the laptop.
NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.

You may also want to try hitting CTRL + SHIFT + WIN + B to try and reset your graphics driver as another possible fix.
 
Last edited by a moderator:
Try this...

  1. Turn the laptop off (not sleep or hibernate but off).
  2. Connect an external monitor to the laptop.
  3. Turn on the external monitor.
  4. Turn on the laptop.
NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.

You may also want to try hitting CTRL + SHIFT + WIN + B to try and reset your graphics driver as another possible fix.
 
Last edited by a moderator:
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