As you might understand from the following, I am by all standards a PC novice - but I figured that I should be able to reinstall Windows on my laptop... Clearly I wasn't.
My ASUS laptop N73Jn crashes after reinsalling Windows 7 Home Premium.
I reinstalled because I ocasionally was experiencing BSOD.
Now after the reinstall I have not had BSOD's - however now I have a new and much more frequent issue:
Its only two days ago that I reinstalled and during the afternoon after the renstall I had 3 incidents where the pc froze with multicoloured hoizontal lines across the entire screen apart from the bottom 5 cm, the freeze was then followed by a crash and reboot.
Today I have had three incidents that were somewhat different: Within a short while after returning to the pc after having left it alone for a while (the screen had turned off) the pc crashes with no warning - just black screen and reboot - no BSOD, horizontal lines or anything.
I have looked in event viewer. Around the time of the all the crashes there is an error in Windows logs>Application - I have tried to export it (Its a Danish version of Windows so i have tried to translate in the brackets):
Lognavn (Log name): Application
Kilde (Source): Microsoft-Windows-WMI
Dato (Date): 25-10-2014 19:58:04
Hændelses-id (Event ID): 10
Opgavekategori (Task category):Ingen (None)
Niveau (Level): Fejl (Error)
Nøgleord (Key word): Klassisk (Classic)
Bruger (User): I/T
Computer: Sigby-PC
Beskrivelse (Description):
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Hændelses-Xml:
<Event xmlns="http
/schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
<EventID Qualifiers="49152">10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-25T17:58:04.000000000Z" />
<EventRecordID>5141</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Sigby-PC</Computer>
<Security />
</System>
<EventData>
<Data>//./root/CIMV2</Data>
<Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99</Data>
<Data>0x80041003</Data>
</EventData>
</Event>
I have also found these errors in Windows logs>System (I have inserted my best translation attempts in brackets):
Lognavn (Log name): System
Kilde (Source): Microsoft-Windows-Kernel-Power
Dato (Date): 26-10-2014 22:39:38
Hændelses-id (Event ID): 41
Opgavekategori (Task category)
63)
Niveau (Level): Kritisk (Critical)
Nøgleord (Key word): (2)
Bruger (User): SYSTEM
Computer: Sigby-PC
Beskrivelse (Description):
Systemet har genstartet uden først at lukke korrekt ned. Denne fejl kan skyldes, at systemet er holdt op med at svare, er gået ned, eller at strømmen forsvandt uventet.
(The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly)
Hændelses-Xml:
<Event xmlns="http/schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-10-26T21:39:38.217806800Z" />
<EventRecordID>4176</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Sigby-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">true</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
And this error too (I have only translated the description this time):
Lognavn: System
Kilde: EventLog
Dato: 26-10-2014 22:39:47
Hændelses-id: 6008
Opgavekategori:Ingen
Niveau: Fejl
Nøgleord: Klassisk
Bruger: I/T
Computer: Sigby-PC
Beskrivelse:
Den foregående systemlukning kl. 21:43:38 d. 26-10-2014 var uventet.
(The previous system shutdown at 21:43:38 on 26-10-2014 was unexpected)
Hændelses-Xml:
<Event xmlns="http/schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-26T21:39:47.000000000Z" />
<EventRecordID>4172</EventRecordID>
<Channel>System</Channel>
<Computer>Sigby-PC</Computer>
<Security />
</System>
<EventData>
<Data>21:43:38</Data>
<Data>26-10-2014</Data>
<Data>
</Data>
<Data>
</Data>
<Data>4019</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DE070A0000001A0015002B002600C201DE070A0000001A0014002B002600C201600900003C000000010000006009000000000000B00400000100000000000000</Binary>
</EventData>
</Event>
Are the informations provided enough for anyone to help me fix the issue? - If not, could someone please tell me how to obtain the necessary information for you to be able to help me, thanks!
Best regards, Morten
My ASUS laptop N73Jn crashes after reinsalling Windows 7 Home Premium.
I reinstalled because I ocasionally was experiencing BSOD.
Now after the reinstall I have not had BSOD's - however now I have a new and much more frequent issue:
Its only two days ago that I reinstalled and during the afternoon after the renstall I had 3 incidents where the pc froze with multicoloured hoizontal lines across the entire screen apart from the bottom 5 cm, the freeze was then followed by a crash and reboot.
Today I have had three incidents that were somewhat different: Within a short while after returning to the pc after having left it alone for a while (the screen had turned off) the pc crashes with no warning - just black screen and reboot - no BSOD, horizontal lines or anything.
I have looked in event viewer. Around the time of the all the crashes there is an error in Windows logs>Application - I have tried to export it (Its a Danish version of Windows so i have tried to translate in the brackets):
Lognavn (Log name): Application
Kilde (Source): Microsoft-Windows-WMI
Dato (Date): 25-10-2014 19:58:04
Hændelses-id (Event ID): 10
Opgavekategori (Task category):Ingen (None)
Niveau (Level): Fejl (Error)
Nøgleord (Key word): Klassisk (Classic)
Bruger (User): I/T
Computer: Sigby-PC
Beskrivelse (Description):
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Hændelses-Xml:
<Event xmlns="http
/schemas.microsoft.com/win/2004/08/events/event"><System>
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
<EventID Qualifiers="49152">10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-25T17:58:04.000000000Z" />
<EventRecordID>5141</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Sigby-PC</Computer>
<Security />
</System>
<EventData>
<Data>//./root/CIMV2</Data>
<Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99</Data>
<Data>0x80041003</Data>
</EventData>
</Event>
I have also found these errors in Windows logs>System (I have inserted my best translation attempts in brackets):
Lognavn (Log name): System
Kilde (Source): Microsoft-Windows-Kernel-Power
Dato (Date): 26-10-2014 22:39:38
Hændelses-id (Event ID): 41
Opgavekategori (Task category)
63)Niveau (Level): Kritisk (Critical)
Nøgleord (Key word): (2)
Bruger (User): SYSTEM
Computer: Sigby-PC
Beskrivelse (Description):
Systemet har genstartet uden først at lukke korrekt ned. Denne fejl kan skyldes, at systemet er holdt op med at svare, er gået ned, eller at strømmen forsvandt uventet.
(The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly)
Hændelses-Xml:
<Event xmlns="http
/schemas.microsoft.com/win/2004/08/events/event"><System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-10-26T21:39:38.217806800Z" />
<EventRecordID>4176</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Sigby-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">true</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
And this error too (I have only translated the description this time):
Lognavn: System
Kilde: EventLog
Dato: 26-10-2014 22:39:47
Hændelses-id: 6008
Opgavekategori:Ingen
Niveau: Fejl
Nøgleord: Klassisk
Bruger: I/T
Computer: Sigby-PC
Beskrivelse:
Den foregående systemlukning kl. 21:43:38 d. 26-10-2014 var uventet.
(The previous system shutdown at 21:43:38 on 26-10-2014 was unexpected)
Hændelses-Xml:
<Event xmlns="http
/schemas.microsoft.com/win/2004/08/events/event"><System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-26T21:39:47.000000000Z" />
<EventRecordID>4172</EventRecordID>
<Channel>System</Channel>
<Computer>Sigby-PC</Computer>
<Security />
</System>
<EventData>
<Data>21:43:38</Data>
<Data>26-10-2014</Data>
<Data>
</Data>
<Data>
</Data>
<Data>4019</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DE070A0000001A0015002B002600C201DE070A0000001A0014002B002600C201600900003C000000010000006009000000000000B00400000100000000000000</Binary>
</EventData>
</Event>
Are the informations provided enough for anyone to help me fix the issue? - If not, could someone please tell me how to obtain the necessary information for you to be able to help me, thanks!
Best regards, Morten
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