asus laptop not turning on

ana_5_

Commendable
Mar 27, 2016
1
0
1,510
0
my asus laptop is loading slow and then constantly grey black flashing windows 8.1 after installing drivers from drviverpack solution pls help
 
Hi,

I won't suggest using "DriverPack Solution" to update the drivers of your laptop since it may cause more problem. You can always use ASUS Support site to get any drivers for your laptop. Please do try these troubleshooting steps that may help in solving the issue.
- Start by running a complete virus/malware scan. Please use the link below for the complete guide and tools.
- http://www.tomsguide.com/faq/id-1691891/removing-malware-proven-completely-remove-bitcoin-mining-malware.html
- Once done, do observe your laptop again and see if the same problem will persist or not.
- If this will not work do a clean install of the graphics card driver.
- Go to Device Manager and uninstall the graphics card driver.
- Next is to open Programs and Features then uninstall anything related to the graphics card.
- Once done, download and install the latest driver from the manufacturer site of the GPU.
- Reboot your laptop once the driver has been installed then test it again.
- If the same problem will persist do run System Restore, bring it back to an earlier date and time when the laptop was running just fine.
- Here's how to run System Restore: http://windows.microsoft.com/en-PH/windows-8/restore-refresh-reset-pc
- If restoring your PC will not work, last option would be to reinstall Windows.
 
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