Asus laptop stuck on the logo screen upon startup

Isabella_3

Commendable
Apr 5, 2016
5
0
1,510
Need help on this problem. I am not really a tech savvy person so any help will definitely be appreciated.
My laptop is an Asus laptop N43S. It uses windows 7. Intel core i5 2410M 2.3GHz . I'm sorry I don't know other information on my laptop.
 

Isabella_3

Commendable
Apr 5, 2016
5
0
1,510
I did all of that but its still the same...I held the f2 key for nearly 10mins

Oh it seems that a screen appeared..it says aptio setup utility is that it?

Ok...I have no idea what happened but apparently a screen appeared saying "reboot and select proper boot device or insert boot media in selected boot device and press a key"

I restarted it and it went to the original problem again
 

Isabella_3

Commendable
Apr 5, 2016
5
0
1,510
Hello sorry for the late reply my net had some issues. Anyways since then I sent my laptop to a technician and he said that "the hdd itself was defective unable to read due to 0% health. " I have no idea what that means but he said that all my data in it is totally gone...and I have to buy a new one.

Anyways thanks a lot for your help Asian computer lover and especially ffg7 for the quick response! I truly appreciate the effort and help! If I have other problems I'll be sure to ask here again!