Asus laptop x202E keyboard

[mashalwolfzai]

Asus laptop x202E keyboard-- after some windows 10update I have not been able to use some alphabet keys like a,m,i etch. I am going crazy I rebooted and also reset my laptop and it reinstalled windows 10 again. No changes have been made to my keyboard. Help!!

 

[Laptop_Nerd]

Hi,

It seems like a hardware problem already but here are some troubleshooting steps that may help.
- Start by uninstalling/reinstalling the keyboard driver.
- Go to Device Manager and uninstall the keyboard driver then reboot your laptop. It will reinstall the driver automatically.
- Next is to make sure that Keyboard settings are all set to United States.
- If all these will not work try an external USB keyboard and see if the same problem will persist because if it will not happen you'll need to do a complete factory reset. (Done already)
- And if the factory reset will not work the only solution would be to replace the keyboard itself.

 

[mashalwolfzai]

Hi,

It seems like a hardware problem already but here are some troubleshooting steps that may help.
- Start by uninstalling/reinstalling the keyboard driver.
- Go to Device Manager and uninstall the keyboard driver then reboot your laptop. It will reinstall the driver automatically.
- Next is to make sure that Keyboard settings are all set to United States.
- If all these will not work try an external USB keyboard and see if the same problem will persist because if it will not happen you'll need to do a complete factory reset. (Done already)
- And if the factory reset will not work the only solution would be to replace the keyboard itself.

How do I make sure it's set to u.s settings? And if I do factory set would it delete all my documents and pictures?