Asus Q550LF upgrade to Intel SSD

nelsonthekidd

Distinguished
Mar 1, 2009
5
0
18,510
0
Bought laptop at BB 2 months ago, trying to upgrade to Intel 530 SSD 240gb.
BIOS updated on laptop and firmware updated on SSD.
1st SSD tried to clone with Intel/Acronis... no go. Tried to clone with Apricorn... no go. Both cloning attempts resulted in: CRASH, after installing SSD into the laptop it booted fine and ran fast,after 2 minutes HDD light lit up constant and machine froze. After hard boot SSD was missing from BIOS, messed with a few settings and I could get it back but with same results on restart.
Thought it might be a Windows 8 issue... Tried fresh install of Windows 7, gets to about 90% and restarts... no BSOD, just a window says "The computer restarted unexpectedly or encountered and unexpected error.Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation" same msg on restart.
RMA'd the SSD, Second SSD did the exact same thing.
Asus support said they won't help me because I modified my machine, I said I upgraded not modified, I pretty much lost that battle.

Any help is appreciated.
 

nelsonthekidd

Distinguished
Mar 1, 2009
5
0
18,510
0
Just an update...
I used the SSD in a W7 desktop as a storage drive for a few days, played COD Ghost, watched videos, etc... no problems.
Cloned a W7 HP laptop with EZ Gig. It worked great for several days. Removed for more testing.
Cloned the wifes W8.1 Toshiba with EZ Gig. It's still in the machine and working fine.
...and it won't work for 2 minutes in the Asus I bought it for.
HEY Asus! You have a glitch in the Q550LF and you are not owning up to it!... It really pisses me off!!
 

nelsonthekidd

Distinguished
Mar 1, 2009
5
0
18,510
0
Latest email from ASUS...
Dear Mr. Nelson,

Thank you for reaching out. We doon't provide support for 3rd-party hardware installed on the unit. Assuming the SSD is a known good hardware, this is not supported with current BIOS version installed on the unit unfortunately, ASUS will not provide a BIOS update for 3rd-party hardware unless the issue is with the original hardware configuration.

Thank you for choosing an ASUS product.

Regards,

Rodel L.
Customer Loyalty Specialist
ASUS Computer International
 

bbb21

Estimable
Apr 8, 2014
4
0
4,510
0
I got the Intel 330 SSD to work in the ASUS Q550lf and I put the original HDD in place of the disc drive and everything worked great for me. By the way did a clean install of windows 8.1 didn't clone or anything.
 
Thread starter Similar threads Forum Replies Date
W Laptop Tech Support 1
N Laptop Tech Support 3
booboo123 Laptop Tech Support 3
S Laptop Tech Support 10
AlecuRzv Laptop Tech Support 2
B Laptop Tech Support 3
S Laptop Tech Support 5
M Laptop Tech Support 8
sanctiezen Laptop Tech Support 3
jihan47 Laptop Tech Support 0
N Laptop Tech Support 0
M Laptop Tech Support 5
J Laptop Tech Support 4
D Laptop Tech Support 6
H Laptop Tech Support 1
J Laptop Tech Support 5
G Laptop Tech Support 2
N Laptop Tech Support 1
jaguarman Laptop Tech Support 23
J Laptop Tech Support 2

ASK THE COMMUNITY