Asus ROG GL553VW shuts off immediately after Asus logo

Jan 27, 2019
2
0
10
0
Whenever I start the laptop, it would light up and boot to the Asus logo only for the display to turn off seconds later and the laptop to immediately switch off with a 'click'. I can boot into the Aptio Setup Utility, however.
Any and all support appreciated and thanks in advance.
 
Try starting it up in "Safe Mode" and see if it will load completely. If it does, then likely there is something interfering with it loading normally. Bad program, virus, malware, bad/incomplete update, etc. If a program, virus, or malware, then you will have to find and remove them to use it normally. If a bad/incomplete update, then you can use the info at the end of this post to try and resolve it.

How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.


In Windows 7/Vista/XP...

1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.

2. The computer will then display hardware information and run a memory test.

3. Next the "Advanced Boot Options" menu will appear.

4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.


For bad/unfinished update issue, try this...

1. Turn off the laptop.
2. Turn off your WiFi, or take the laptop to an area where there isn't any WiFi. (If connected via Ethernet, unplug it.)
3. Turn on the laptop.
4. Once it fully loads, then turn on your WiFi again.

Sometimes (especially in 10) updates, including those that come after a reset, can get the computer stuck. It happens when an update fails, for whatever reason, and the device continually tries to get it to install over and over. Leaving you 'stuck'. Until you take away its ability to continue trying the update, hence the no WiFi, then it should load.
 
Jan 27, 2019
2
0
10
0
Thanks for the input, but unfortunately I'm unable to boot into safe mode, or apparently anything besides Aptio for that matter. If I press anything other than Esc or F2, the laptop will simply just go dark after the Asus logo and quit again.
 
Thread starter Similar threads Forum Replies Date
G Laptop Tech Support 0
bizArcBB Laptop Tech Support 0
MahaloMaDude Laptop Tech Support 2
H Laptop Tech Support 0
M Laptop Tech Support 1
Nayhal Laptop Tech Support 1
Mariam Yasin Laptop Tech Support 1
JeanLucG Laptop Tech Support 0
danioffo Laptop Tech Support 0
A Laptop Tech Support 0
Complaince Laptop Tech Support 0
S Laptop Tech Support 0
S Laptop Tech Support 1
R Laptop Tech Support 4
C Laptop Tech Support 12
tifa03 Laptop Tech Support 7
WHydoIdothis Laptop Tech Support 2
D Laptop Tech Support 1
J Laptop Tech Support 2
NightKnight007 Laptop Tech Support 5

ASK THE COMMUNITY