Asus UX501J Zenbook power issue

hairvik

Estimable
Dec 12, 2015
1
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4,510
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So, last resort..
I have an UX501J Zenbook.
Suddenly one night it stopped charging. I thought it was something with the socket in my hotel room, so never mind and let it charge out.
It wasnt the hotel so I got a new charger. Still no luck. No lights anywhere..
I tried holding all kinds of buttons, even opening the notebook and disconnect/connect the battery.
Any smart ideas people?
 
Hi,

Here are some troubleshooting steps you can try that may help.
- Do a hard reset first, remove the battery and AC adapter then press and hold the power button for 20 seconds then try to boot the laptop.
- Next is to test the AC adapter and see if it's supplying enough voltage or better yet try another AC adapter that has the same voltage.
- If that will not solve the problem do reseat the RAM, remove them all for couple of seconds then put them back in making sure that they are seated properly into each slot.
- If all these will not work you may need to contact the manufacturer for a repair if it's still under the factory warranty.
 
Hi,

Here are some troubleshooting steps you can try that may help.
- Do a hard reset first, remove the battery and AC adapter then press and hold the power button for 20 seconds then try to boot the laptop.
- Next is to test the AC adapter and see if it's supplying enough voltage or better yet try another AC adapter that has the same voltage.
- If that will not solve the problem do reseat the RAM, remove them all for couple of seconds then put them back in making sure that they are seated properly into each slot.
- If all these will not work you may need to contact the manufacturer for a repair if it's still under the factory warranty.
 
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