authentication error problems

[imme1ofakind]

If I try to connect to a wifi hotspot, I keep on getting "authentication error" and "incorrect password" even though I have checked it about 5 times, or even though it's an open wifi, it still says the same things. I have already tried going airplane mode, clearing the datas, resetting my phone, and many other things. Still no progress though. What should I do?

 

[myca0409]

Hi imme1ofakind,

You can try below steps, does your router have a password?If not, trying setting up a password then connect to it.


1) Try changing security protocol (for example, if it's WPA - change it to WPA2) on router.
2)Try updating the router's firmware (if new one is available).
3)Try entering router's info manually, using "add network" option in your phone's WiFi settings.

Hope this helps!

 

[Frederick_7]

Hi imme1ofakind,

You can try below steps, does your router have a password?If not, trying setting up a password then connect to it.


1) Try changing security protocol (for example, if it's WPA - change it to WPA2) on router.
2)Try updating the router's firmware (if new one is available).
3)Try entering router's info manually, using "add network" option in your phone's WiFi settings.

Hope this helps!