authentication error problems

imme1ofakind

Commendable
Mar 5, 2016
1
0
1,510
0
If I try to connect to a wifi hotspot, I keep on getting "authentication error" and "incorrect password" even though I have checked it about 5 times, or even though it's an open wifi, it still says the same things. I have already tried going airplane mode, clearing the datas, resetting my phone, and many other things. Still no progress though. What should I do?
 

myca0409

Commendable
Apr 6, 2016
48
0
1,660
39
Hi imme1ofakind,

You can try below steps, does your router have a password?If not, trying setting up a password then connect to it.


1) Try changing security protocol (for example, if it's WPA - change it to WPA2) on router.
2)Try updating the router's firmware (if new one is available).
3)Try entering router's info manually, using "add network" option in your phone's WiFi settings.

Hope this helps! :)
 

myca0409

Commendable
Apr 6, 2016
48
0
1,660
39
Hi imme1ofakind,

You can try below steps, does your router have a password?If not, trying setting up a password then connect to it.


1) Try changing security protocol (for example, if it's WPA - change it to WPA2) on router.
2)Try updating the router's firmware (if new one is available).
3)Try entering router's info manually, using "add network" option in your phone's WiFi settings.

Hope this helps! :)
 

Frederick_7

Commendable
Apr 9, 2016
1
0
1,510
0


 
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