AVG License and Error Issue

SmirkingWolf

Estimable
Dec 30, 2015
2
0
4,510
0
My AVG has worked just fine until a couple days ago, now when my PC boots up it tells me;

"AVG License Error
AVG is not able to recognize you License Number."

I don't think the license needs re upping since my dad buys it for I think 3 other computers excluding mine and hes not getting this and his license is still good.


And when I try to update, install or uninstall AVG I get this error message;

"Service 'AVG Firewall' (avgfws) could not be stopped. Verify that you have sufficient privileges to stop system services.

Severity: Error
Error Code: 0xC0070643
Error Message: General internal error.
Additional Error Message: MSI Engine: Failed to install the product.
@AVGMSI_Error1929
Service 'AVG Firewall' (avgfws) could not be stopped. Verify that you have sufficient privileges to stop system services. (0xC0070643)
Context: AVG product installation, MSI action failed."
 

Ralston18

Dignified
Moderator
Who has full admin rights to your computer - you or your Dad?

How many AVG licenses is your Dad paying for? He may not longer wish to pay for your system.

Chat with him regarding the licensing and your computer access rights.
 

SmirkingWolf

Estimable
Dec 30, 2015
2
0
4,510
0


I have full admin rights.

I have talked to him, hes as baffled as I am.
 

Ralston18

Dignified
Moderator
Log into AVG's site via your registration information - see how many installations they have on record with respect to your/Dad's license key.

And their FAQ's/forum might provide some additional insight with respect to a fully meaning of the error code (Error Code: 0xC0070643).
 
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