Barrett Dungy, Urban Home Entertainment- laptop Issue

[barrettdungy]

Hi all,

I am facing a new problem with my laptop. Every time when I start it, it works fine for around 1 hour and then suddenly it shuts down. It is happening again and again. I dont know why it is happening.

Please if anyone knows why it is happening then please guide me.

Thanks,
Barrett Dungy

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help.
- First is to test the AC adapter of the laptop.
- Remove the battery off the laptop then connect the AC adapter directly and see if it will stay on for more than an hour.
- If it will still shutdown by itself, do try a different AC adapter that has the same voltage and see if the same problem will persist or not.
- If using a different AC adapter will result to the same problem that could mean that the problem is inside the laptop.
- Try to open the laptop and remove the dust off the fans and apply new thermal paste on the CPU an GPU.
- But if the laptop will stay on with just the AC adapter connected that could mean that the problem is with the battery.

 

[barrettdungy]

Thank you .. I tried these steps and now my laptop is working fine

Hi,

Please do try these troubleshooting steps that may help.
- First is to test the AC adapter of the laptop.
- Remove the battery off the laptop then connect the AC adapter directly and see if it will stay on for more than an hour.
- If it will still shutdown by itself, do try a different AC adapter that has the same voltage and see if the same problem will persist or not.
- If using a different AC adapter will result to the same problem that could mean that the problem is inside the laptop.
- Try to open the laptop and remove the dust off the fans and apply new thermal paste on the CPU an GPU.
- But if the laptop will stay on with just the AC adapter connected that could mean that the problem is with the battery.