Black screen with cursor after opening Windows 10

Jun 28, 2018
I just installed Windows 10 and when I turn it on, after the Password, a black screen appears with the mouse pointer, then after about 5, 10 min, my normal screen returns.

What to do, because it's pretty annoying to wait 10 minutes to get to my computer.

Thank you in advance
Try these...

Option 1 ...

1. First, while the computer is off, connect an external monitor.
2. Next turn on the computer and allow it to fully load.
3. Once loaded, press the "Windows Key" + "P" to open the "Easy Display Switcher".
4. In here select "Computer only".
5. Now shut down the computer and disconnect the external monitor.
5. Disconnect the external monitor
6. And finally restart the computer.

Option 2 ...

Make sure you wait until the computer would be fully loaded before trying this, and not try it right away like you would to say get into BIOS. This needs you to actually be where you would be when Windows Explorer loads.

1. Press "Shift" repeatedly until the "sticky keys" window shows up.

2. Now click the the link there that will lead to the "Ease of Access Center".

3. Next click "Cancel" on the the bottom right corner of the "Set Up Sticky Keys" window.

4. From here you want to click "Control Panel" on the upper left corner (it should be right beside the "Make Your Computer Easier to Use" title.

5. Locate the "Computer Settings" menu and then choose the "Recovery" icon (make sure that your view of this is by either large or small icons for easier access).

6. Now click and open "System Restore".

7. Here you want to click next on the bottom right corner (a few times) until the button "Finish" shows up and then click it. (Just follow everything prompt that the window says which will lead you to recovering your previous system, in a certain time.

8. The computer will now do the work it needs to and then reboot.

If that doesn't work, you can try the following...

You can also try doing the Ctrl+Alt+Delete and see if you can get "Task Manager" to show.

If the "Task Manager" windows shows, then choose "New Task" and then type in EXPLORER. If the desktop shows up then you need to go into "Start", "Programs", then "Accessories" and finally "Command Prompt". (Or you can do a search for CMD.)

Make sure you load the "Command Prompt" with Administrator access. Then when it loads type in....


It will do a file check.

To learn more about "SFC" visit this link at Microsoft...
on a new build start with making sure the mb has the newest bios file. after the mb boots into windows. if it an intel mb download the intel chipset drivers and mei drivers. then make sure you have the newest intel ipgpu drivers if your using the onboard video. if not make sure you have the newest nvidia and amd drivers. make sure you did not pull the drive from one pc into the new one without wipping it. if you have an amd mb download the newest drivers from amd web site. if you have a video card and a sound card in your rig. make sure the sound card not in the next pci slot. most times the video and next pci slots share irq/memory ranges.