I have recently purchased a bluetooth headset for office conference calls. However I cannot get both microphone and speakers on the headset to work simultaneously. As soon as Microphone is used, speakers stop working. To explain.
- When I open Google Meet, it sets bluetooth headset's speakers and microphone as devices and then speakers stop working, Microphone appears to be working though.
- I reconfirmed it in 'sound control panel' where I can listen to a music file or youtube video fine when I have the tab 'Playback' selected. As soon as I click 'Recording' tab which supposedly activates Microphone, the speakers stop working.
I have an HP envy x 360 M6 that runs Bluetooth 4.0 and the headset supposedly has Bluetooth 5.0. This seems to have been discussed previously in https://forums.tomsguide.com/threads/headset-mic-doesnt-work-with-audio.412164/ but I was asked to open a new thread.
My question is, if its indeed a Bandwidth issue, is it possible to resolve this by purchasing an external Bluetooth 5.0 USB dongle and using that to connect the headset. If not, are there any alternates. Since I need this headset for work, its essentially useless now as I cannot make a call without losing part of the conversation with the client when I am speaking, which is pretty much half of the call!
- When I open Google Meet, it sets bluetooth headset's speakers and microphone as devices and then speakers stop working, Microphone appears to be working though.
- I reconfirmed it in 'sound control panel' where I can listen to a music file or youtube video fine when I have the tab 'Playback' selected. As soon as I click 'Recording' tab which supposedly activates Microphone, the speakers stop working.
I have an HP envy x 360 M6 that runs Bluetooth 4.0 and the headset supposedly has Bluetooth 5.0. This seems to have been discussed previously in https://forums.tomsguide.com/threads/headset-mic-doesnt-work-with-audio.412164/ but I was asked to open a new thread.
My question is, if its indeed a Bandwidth issue, is it possible to resolve this by purchasing an external Bluetooth 5.0 USB dongle and using that to connect the headset. If not, are there any alternates. Since I need this headset for work, its essentially useless now as I cannot make a call without losing part of the conversation with the client when I am speaking, which is pretty much half of the call!