Question Bluetooth problems - laptop and speaker

[soccer12]

My ACER laptop with Windows 10 thinks my bluetooth speaker is a headset and won't play any sound (music, podcasts, etc). They do pair and connect. How do I fix this? Thanks!

 

[hang-the-9]

Technically, if your bluetooth speaker has a mic in it, and many do, it will be seen as a headset due to the mic. Do you have other options in the audio manager to change it to?

 

[soccer12]

It does have a mic built in. It's the Insignia Bluetooth Speaker NC-CSPBTHOL16.
https://www.insigniaproducts.com/pdp/NS-CSPBTHOL16-R/5496201

I don't know to change it in the audio manager, as you suggest. Do you have steps I can follow? Thanks.

 

[ethylkiola]

1. Go to Device Manager > Bluetooth > Microsoft Bluetooth emulator (mine also had an LE enumerator)
2. Go to action up top and click disable - mine was the LE one that had to be disabled.

Ignore the warning and it will work. The sound now comes from my Bluetooth speaker.

 

[soccer12]

Hi, thanks for your input. I tried your suggestion of disabling the MB enumerator (mine says enumerator and not emulator), but then the bluetooth device would only pair, but not connect. So I enabled it again and tried to disable the LE enumerator instead. This time it showed "Connected voice", but will not play sound. It still seems to think it is only a headset (mic). Sigh.

(By the way, I have a different bluetooth speaker (no mic) that works fine - just the sound quality is not very good. It says "connected music" when it plays sound.)

Do you have other ideas? Thanks.