I got my grandfathers gateway desktop pc since he broke it somehow. When the pc turns on it shows gateways’s logo and on the bottom it shows F12 for display boot or del for setup. Then it automatically loads the windows icon and says “recovering previous state of windows and reboots itself back to the gateway screen and continues this cycle for as long as it’s on. Wondering if this is a parts issues or something that can be fixed inside the boot menu. Anything at all would be helpful.