Brand new Acer Aspire - Very slow download speed

vatajj

Estimable
Jan 1, 2016
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4,510
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I just bought a new Laptop (Acer Aspire E5-573G), and out of the box it has been experiencing very slow download speeds as compared to my other devices. It is getting anywhere from 2-6 mbps on speedtest, while it should be getting anywhere from 25-30 Mbps. Keep in mind that upload speeds are up to par, and my issues seem to go away when connected by Ethernet as opposed to Wi-Fi, and that all other devices aren't experiencing this issue.

I have tried:
1. Full system restore
2. Removing all bloatware
3. Disabling and uninstalling McAfee
4. Updating and reinstalling drivers
5. Restarting Router

Please help me out.
 
Hi,

Here are some troubleshooting steps that may help.
- Start by uninstalling the wireless adapter from Device Manager.
- Once uninstalled download and install the latest driver from Acer Support site.
- Here's the link where you can download it: http://us.acer.com/ac/en/US/content/drivers
- Once installed reboot your laptop and see if it would be on a normal download rate.
- If it doesn't work since it's brand new just do a complete factory reset and see if that will resolve the issue.
 
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