broken laptop screen

G

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my dell laptop screen broken .i need to format my laptop using external monitor. help m pls
 

Zooshooter

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Feb 8, 2013
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Not really sure what your problem is here. Is it that you don't have an external monitor, that you don't know how to connect an external monitor, that you don't have video on the external monitor, that you don't know how to format the laptop (although I wouldn't be formatting a laptop if only the screen was broken)?
 

Soh Wai Hoe

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Jun 18, 2013
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previously im using external monitor for my laptop cos the LCD screen broken. and now my laptop system corrupted . i need to format my laptop.
 

Zooshooter

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Feb 8, 2013
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Better go get the Operating System installation disc that came with your laptop and re-install it then.
 

Soh Wai Hoe

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Jun 18, 2013
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how to do installation without internal screen. when i insect disc for installation bios wont display on external monitor and it show on internal screen. my laptop still work fine.
 

Zooshooter

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Feb 8, 2013
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Are you saying that the laptop monitor works during BIOS but then switches to all black when Windows should be loading? If your laptop is working fine I wouldn't recommend formatting it. Formatting a hard drive won't fix a physically broken laptop screen.

If you can get the external monitor to work, and the laptop boots into Windows, but the laptop screen itself is switching to black when Windows is booting then it may just be a display setting issue. If you can boot to Windows with the external monitor try reducing the resolution in the display settings.
 
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