Browser Hacker Virus, can't seem to remove?

planbam

Honorable
Dec 19, 2012
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0
10,510
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Hey guys, I've recently gotten a browser hacker virus on my desktop and can't seem to remove it. When I first boot up my computer everything works normal with the internet, but after about 4 minutes of being turned on whenever I open up google chrome it redirects me to search.snapdo.com

I have tried a lot in trying to solve this problem, such as changing it to "go to a set page", deleting the search.snapdo.com search engine under "manage engines" which always seems to come back after I restart my computer, and resetting the browser.

When I looked for it under my control panel to uninstall I never found snap.do, there was never a program to actually uninstall, and now it just seems virtually impossible to remove.

Any help will be highly appreciated, thanks.
 

d1rtydeedz

Honorable
Dec 19, 2013
5
0
10,520
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In chrome, go to Tools and then Extensions to see if it's in there. If that doesn't work, use a browser cleaner like the free one offered by AVAST. You'd have to d/l avast and then install the browser cleaner under TOOLS. If you don't want to do that, re-install Chrome. Also, d/l CCleaner and run the regular cleaner and the registry cleaner. Then go to TOOLS and look for the unwanted program under the UNINSTALL tab.
 
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