BSOD on brand new Dell Studio

Simple11

Distinguished
Jan 31, 2009
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Notebook specs are:

Core 2 Duo at 2.33ghz
4gb of RAM
Vista 64bit
ATI Mobility 4570

This the info on a the BSOD:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800020313AA
BCP3: FFFFFA60015FC7D8
BCP4: FFFFFA60015FC1B0
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini082709-02.dmp
C:\Users\Stephanie\AppData\Local\Temp\WER-62494-0.sysdata.xml
C:\Users\Stephanie\AppData\Local\Temp\WER9481.tmp.version.txt

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pcfixed

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Nov 13, 2008
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its normaly just a software glitch, the best thing is to reinstall the OS using your discs or have a read in your manual how to do that some laptops
dont need cds
if you still get this error even after a clean install then a new hard drive is needed.
 
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