C870D won't power up

Nov 18, 2018
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I've tried taking the battery out, disconnecting AC power, holding the power button for 30-60 seconds three times...nothing.
Any ideas?
 
If that didn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.

Should that not be the problem, then check the battery to see if it needs replacing.

If you do not feel comfortable doing this yourself, then I would try a local tech.
 
Nov 18, 2018
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Thanks webworkings, since it won't power up either on battery or plugged in, I've ordered a new battery and AC cord.

Thanks for your answer

 
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