Solved! Camera to PC

[paulinestevens40]

I have a Panasonic TZ200 It has previously downloaded video files to my PC Win10 but will not do it now. They show up on the camera but only the JPEG transfer to the PC.

 

[Lutfij]

If you're connecting the camera to the PC directly and the issue persists, try and use a card reader and the card from the camera to connect it to the PC.

 

[paulinestevens40]

Thanks. Will try this. I've put it into card reader on PC but will get a new separate card reader to try.