can i format my phones internal memory using a software while my phone is off

[beater00]

can i format my phones internal memory using a software while my phone is off. too many parttens was tried so it locked, its a techno T3. i have tried so many things but nothing seem to work.

 

[elmo2006]

Nope, you will need to call your carrier or the store from which you purchased the phone from.