Hello, I have a Alcatel One Touch 4047G and when I start the process of "root" in kingroot or another application always throws a failed error or just a black screen appears and does not continue, try it without pc, with pc and with recovery in .zip files and always aborts the root processes ... My question is: Is there a block or something that is ignoring so that they always fail? Please I need help.
Thank you. Greetings
Thank you. Greetings