Can't log in to Facebook

[flyfisher111]

I have been unable to log in for 2 weeks and have tried every recommendation I have seen. I get either a message "Sorry, something went wrong. We're working on getting this fixed as soon as we can." or a blank page.

I was able to reset the password, and got a confirmation message, but it did not help. This is the only site with a problem, and is the same on my desktop and laptop. I also tried logging in after uninstalling AVG and Malwarebytes, as well as turning off the Windows firewall.

This is driving me nuts. Anyone have any ideas?

 

[mjslakeridge]

What browser are you using? Maybe try a different browser. Just a guess.

 

[rgd1101]

I get either a message "Sorry, something went wrong. We're working on getting this fixed as soon as we can." or a blank page.

That sound like your account issue. you will need to contact facebook.

 

[Dark Lord of Tech]

https/www.facebook.com/help/

 

[Beezlebub]

I'm having the same issue and I saw another topic in here with the same issue. Looks like a facebook problem that's bugging profiles.

 

[flyfisher111]

What browser are you using? Maybe try a different browser. Just a guess.

I use Firefox, but have also tried IE, same result.

 

[mjslakeridge]

I logged in about an hour ago using Chrome. Like someone else replied, you probably need to contact Facebook.

 

[flyfisher111]

I get either a message "Sorry, something went wrong. We're working on getting this fixed as soon as we can." or a blank page.

That sound like your account issue. you will need to contact facebook.

OK, I tried 3 different routes to contact FB, all result in the same message. All require access to the site. Anyone know of any other way ?

 

[rgd1101]

Not sure you understand what we are trying to tell you. Facebook is having issue on your account. nothing you can do........... other than contacting them.

 

[Beezlebub]

Well if you guys can find a way to actually contact facebook then you're doing better than me. I've tried email help@facebook.com (or what ever the email address is) and email keep bouncing back. I've tried contacting them on the facebook page from another account. I tried contacting them on twitter. Nothing.
Can't find any answers under the help section.

 

[rgd1101]

Guess that why it is free. no support.

 

[gregorydtodd]

Yep I've not yet found a way to contact FB. Meanwhile I viewed a press conference where Mark Zuckerberg CEO of Facebook announced he was launching a crusade to "cure all diseases" once and for all. Like maybe he should just fix the bugs on Facebook first? http/www.usatoday.com/story/tech/news/2016/09/21/mark-zuckerberg-priscilla-chan-chan-zuckerberg-initiative/90790572/

 

[Dark Lord of Tech]

Note: Never heard of them actually answering to their support.