We have gotten our recording all the way through the Roxio Easy VHS to DVD3 process but we can't get the file to play on any device other than the original computer. All the DVDs we burn using Roxio itself or other DVD burners won't play in any DVD player (we've tried 3) nor will it play on a computer. When we reinsert the DVD to a computer the screen comes up wanting to format the DVD. We are using a Windows 10 laptop. These are old videos I'd really like to save before it's too late. Any suggestions?