Changed email user

[tcwright408]

Someone hacked into my credit card account and changed both the user name and my email. They bought iTunes cards with my points and sent them to the new email address. The new email address had a 1 inserted after the user name. Problem is the email domain is one owned by my company and the company that hosts it says that a new user was not set up on the account. Any suggestions as to what happened?

 

[rgd1101]

A fake email address? If you send a email to it, does it bound back?

 

[tcwright408]

It comes back as "undeliverable" from Outlook

 

[rgd1101]

Are you sure it email out to account? could be a gift to another email account?