HotRoderX, I work(ed) at CC, and the liquidators literally told us not to bother finding anything, and don't waste too much time on each customer, not to socialize, etc, just get them in and out.. Yes, it was terrible, but it was the liquidation companies not CC. All of the managers were pretty much stripped of all responsibility except for the highest up to be keyholders and running around the store all day while the liquidator sat on his behind barking orders.
NuclearShadow and jeverson, just like I was explaining in my earlier post, the liquidators had full control of pricing, not even the store director (highest paid manager in the store) could change a dime off the marked price. Employees were stripped of their discounts as well.. and the liquidation rep didn't let anything get held back, so employees/managers or any part of the former CC had ANY control over anything, so don't put the blame on us.
rooket, the reason you still get the emails is because those warranties are still offered and are still insured. They are backed by a third party to CC, called Assurant solutions, who deal with many other warranty/insurance plans. Just like how you can buy extended warranties through other companies when you purchase something online.
I personally loved helping customers, I worked firedog/computer sales and could spend hours with a single customer giving advice and tips, helping them find exactly what they needed to get full use of their PC's, even if it included showing them something online (at other retailers) if we didn't offer it in store. My store was a very good one. I have been to many retailers, and I must say the crew I worked with (at least the crew in the PC department, I can't really speak for the entire store) was a top-notch bunch of people that gave excellent customer service. Yes I agree some of our prices were outrageous, but you have to realize that the difference between being able to go into a store to pick something up right away, where they are paying associates, electric bills, higher rent for being in malls and whatnot, you can't really make it a huge deal that the prices are higher than online, where items are shipped straight from a warehouse. They eliminate that middle ground completely. You also have to wait for your items to ship (days or weeks) worrying if it will get damaged, having to ship it back (more days) if something is wrong, and you can't try before you buy. If you really think about it the premium you pay isn't all that outrageous.. unless its something like monster cables.
My two cents.
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