CMOS Failure D620

[Jennifer Orr]

My husbands laptop Dell 620 came with a Toshiba HDD2a30 and for some reason it now thinks it is a toshiba and the CMOS has locked him out. Any suggestions? Is the cmos locking the same as having a BIOS Password?

 

[cklaubur]

The hard drive in the computer should have no effect on the BIOS (or CMOS). Did the hard drive have any security features activated? That would have required a password on startup before the Windows password.

If the BIOS/CMOS has locked your husband out, there is nothing we can do. Forum rules do not allow us to help with security issues. You will need to contact Dell.

Casey