Combo jack from hell

[Jewsbein]

Okay, apparently I am the only one with this problem. I have a turtle beach afterglow lvl 3 that has a built in mic. It has one wire. I have a Acer Gateway NV570 with one jack. Just one, not two. When I plug the one wire into the one jack. Audio comes out my but mic will not work, it will use the built in one.

 

[webworkings]

Well, that is actually very common. It is possible that the singular 3.5mm port you have on the laptop is not an input/output one, which is what is needed for a headset with a mic. It could very well be output only, meaning only a headset will work.

If that is the case, you will need to either get an adapter for your headset/mic combo, to make it work connected to a USB port. Or get a headphone/mic combo that already comes with a USB connector.

The adapter I am referring to is like this one... https/www.amazon.com/LZYCO-External-connector-Headphone-Microphone/dp/B018YV3ALM/ref=sr_1_9?ie=UTF8&qid=1486193340&sr=8-9&keywords=3.5mm+to+usb+adapter