Comcast Wins 'Worst Company in America' Award

[tosvus]

Ok, their cable service is way overpriced, but I have not had any problems with them in regards to service (of course, I'm not stupid enough to sit on the phone, I rather go to one of their locations..). The speed and reliability of both internet and tv channels have been excellent as well. OnDemand is pretty cool, though I'm thinking of going to basic and kicking out their boxes and run a couple of qam tuners instead.

 

[nicodemus_mm]

I have 2 ISPs in the area. Comcast and a local utility. I can use the local utility and get 1M/256k for $15/month, but the latency is bad and the service drops pretty frequently. Due to that I use Comcast with 6M/1M @ ~$45/month. The upside is that small files/web pages come in @ 24MB/s with great latency and the service rarely drops. The pipe only drops to 6M/s with large downloads or streaming. I'm willing to pay $45/month for a service that almost never drops and rarely having to deal with support techs.

 

[70camaross396]

[citation][nom]Enigmatic Squid[/nom]AT&T and Comcast should merge and maybe, like math, the two negatives will cancel each other out and become positive[/citation]

It defies the laws of mathmatics, but it doesnt alwasy work out that way. I saw this happen with sprint and nextel when they merged. nextel had crappy coverage but great customer service. spint had good coverage and the worst customer service i have ever dealt with. then they merged they took the nextels coverage and sprints customer service and made one company that suck above all others. say what you want about AT&T but they are hads down better the nextel/sprint.

 

[tosvus]

[citation][nom]tleavit[/nom]My work pays for buis cable to my house )10up/50down) so my monthly bill for Comcast with that and basic HD service with 3 box's is $350 a MONTH. People.. thats a damn car payment!!! PRICE!!!! Monopoly![/citation]

Damn expensive, but what do you need that speed for in your homeoffice? I'm in a top-tier software company, and our office line (granted a smaller office) never gives me speeds over 12-15mbit dl

 

[acadia11]

Goldman Sachs isn't the owrst, because, I'm sorry but I really don't get that upset about rich people screwing over other rich people. When you have 30 million and your bank screws you over for a few million, you are going to be able to go home and still feed your family. When Bank of America screws you over, for a few thousand and you only make 30 thousand a year, the kids might be going to the shelter for their next meal. So, Goldman is bad, but Bank of America along with all these mega banks screw over the people who can afford to lose what they have the least.

 

[steiner666]

No argument here. I'm sure there are other companies who overcharge for their services and don't give customers what they pay for, but none do it to as many ppl and rake in as much $ as comcast.

 

[RazberyBandit]

Doesn't surprise me. My poor experience with Comcast is what lead to me subscribing to RCN while I still lived in the Philadelphia area. RCN's prices weren't any better, but their service and stability totally eclipsed Comcast's.

 

[Guest]

Can't wait for 4G/LTE to roll out. Finally people we get some competition in the ISP space.

 

[Guest]

I love Comcasts 50mbps internet service, I hate having to pay for a business line to get around their 250gb bandwidth cap. I hate that it is the same cap for their 1 mbps line, and that they say that "most customers use far less", WHICH IS TRUE, BUT THEN MOST CUSTOMERS DONT BUY A 50MBPS SERVICE!

But yeah worst in America Im not sure. I thought Goldman Sachs would be a shoe in for it. Actually betting against their clients then getting rich off their misfortune, but I guess their customer service is awesome.

 

[pawntec]

idk i would vote for ATT since they are crap for c/s & they've ripped me off by my auto payment after i've already canceled my service & wont give me back that extra payment. i truly hate att with a passion!

 

[Cash091]

Right now I have a pretty sweet deal going where I pay 'round 100 for Internet, DVR, HDTV, and HBO! Techs r a little iffy around here tho... My mother called me up once because the tech was over her house and couldn't figure out how to program the HD box!!!!

 

[ithurtswhenipee]

I guess it depends on where you are. I am in Saint Paul, MN and I have had good service from Comcast. My speed is fast, I have only called tech support 2 times in the past 4 years (hows that for reliability) and both times the tech was good. There is Qwest fiber in my market but they can't beat Comcast for speed/price.

 

[kslghost]

Worst company in America? Not even close. Maybe worst cable/internet provider, but there are plenty of big name companies that have mislead and duped investors and gone about ruining the lives of millions of Americans for a few extra bucks in their pocket, all the while betting against their own funds.

Let alone all the companies that have cut costs so much they literally sell you stuff that just flat out breaks. Comcast may be expensive and their idea of service (particular the "we'll be there between x and y"), but they generally have fast internet and reliable uptimes.

 

[maestintaolius]

[citation][nom]acadia11[/nom]Goldman Sachs isn't the owrst, because, I'm sorry but I really don't get that upset about rich people screwing over other rich people. When you have 30 million and your bank screws you over for a few million, you are going to be able to go home and still feed your family. When Bank of America screws you over, for a few thousand and you only make 30 thousand a year, the kids might be going to the shelter for their next meal. So, Goldman is bad, but Bank of America along with all these mega banks screw over the people who can afford to lose what they have the least.[/citation]
Except that isn't what happened. Yeah, it's multimillion/billion dollar fund managers screwing each other over in these deals but the money they play with isn't their own but people's 401k funds and other mutual fund investors. It's funny how willing people are to risk other people's money in dangerous funds, especially since they'll still make their 0.5%-2% of fund value regardless of the outcome (whereas high-end hedge funds unavailable to us common-folk have fee conditions like 'high water marks'). The big stink about this is the hedge fund managers that cater to the wealthy set up a deal to benefit their fund(s) at the expense of the funds of us 'commoners'. Since they're the ones that control it all and have all the information shared in the backrooms (which is illegal) understood long before the crash that the securities market was garbage, they made out like bandits. And of course the SEC is totally ineffective (partly due to deregulation, partly due to incompetence and partly due to not wanting to bite the hand that feeds them - i.e. SEC employees that want to get hired the high paying jobs at goldman, et al. are not so inclined to interfere) and doesn't stop them til after the damage is long done and gone to offshore accts or through other difficult to trace and track down transactions.

There's a whole secret wall st. that makes money of tiny margin, high volume, fast, risky transactions and it's made using the money or manipulating the money in 401k funds, IRAs, pensions, et al. that most of us never see or know about and rarely, if ever, get the benefits of (usually the opposite). It goes on barely noticed until the house of cards crashes and affects the 'workin man'. And when it crashes there's usually nothing of real value backing it up (e.g. synthetics, mark-to-model) resulting in them running to us for a bail out to save the economy. At least when GM crashes and burns, there's materials, products, production equipment and patents of tangible worth under it all.

Of course, this also wouldn't have been possible without the credit card loving US family (and world gov'ts) living outside their means, "but I gots to haz dat 3500 sq. ft house, 63" 7800Hz 5-D HDTV and iPhone 7G with 400 fart apps (at 1.99$ each) to keep up with the Joneses!". So there's plenty of blame to go around.

 

[LukeyB]

It's probably well deserved. Like theguy82, who posted previously, I worked at an outsourced tech support location in Canada (probably the same one) as it was the only IT job available at the time (sad). I had CCNA, A+, with 2 years Military IT experience and some post secondary. I was paid 9 dollars an hour. Ridiculous.

I saw people hired off the street who had no idea how to troubleshoot. Needless to say, I didn't stay long, even though I did very well. Now I work for a much better company who pays me way more than double.

Companies Beware: If you're outsourcing your remote support, PLEASE FOR THE LOVE OF GOD train them PROPERLY or hire people with EXPERIENCE.

 

[jezzarisky]

I have never had trouble with at&t(no I don't own an iphone) I have never had my phone cut out on someone. I would definitely put verizon as worse than at&t, no sim cards, and always overcharging you for everything. I have been constantly disappointed with comcast for prices, and bloated software so you can connect to the internet, let alone the download caps they implemented. But for years your only choice was comcast or slow as dial up Qwest. There still isn't Charter communications around here, or Time-Warner.

Apple
Comcast
Verizon(though they do have a better network when you're in the middle of no where)

 

[brendano257]

[citation][nom]sonnywoj[/nom]I'm just gonna go ahead and through Activision on the table.[/citation]

They hardly qualify as a company any more They're out 26 (more?) employees, with 17 on their current ones filing lawsuits through IWEG. Wonderful isn't it?!

 

[nurgletheunclean]

Comcast seriously? There's plenty of truly EVIL companies out there.

Monsanto comes to mind first.
and just about all the big ag businesses (Cargill, ADM, Tyson, ConAgra).
Others such as Nestle, P&G, and Unileaver, conduct truly despicable atrocities.

As far as the Goldman Sacs arguments. AIG was far worse than GS ever was.

 

[Guest]

Stinkin right on with the award. Signed up last Feb for tv and internet on a new home and after 30+ calls still didn't have cable buried under driveway in July. Canceled service and don't want to hear their customer service lies ever again. I award you no points, and may God have mercy on your souls

 

[PotShotScott]

Many of you say that Comcast is the ONLY choice when in fact its the only GOOD choice for you. I've seen countless posts in here describing DSL, 3g and FIOS as choices. Obviously FIOS isn't available everywhere but DSL and 3g are more prevalent. Why the hell are you with Comcast if you have DSL and 3g to try out? Doesn't make sense. I think Comcast does such a good job that they've spoiled people and now people bitch when their service is out for 10 minutes. Do any of you people remember dial-up?