Computer Randomly Shutting Down, without Blue Screen

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unlikesuika

Estimable
May 4, 2015
12
0
4,560
As the title of this post indicates, my problem is that my laptop has been shutting down without any BSOD showing up.

The event viewer shows that my laptop has had three occasions of ID 41 Error, two of which happened within this week (April 28th, May 3rd) and one of which happened over three months ago (January 28th).

The two recent instances indicated the following parameters:

Event Data

  • BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress false
    PowerButtonTimestamp 0

While looking for other forum posts, I tried analyzing the memory.dmp file, but nowhere in %SystemRoot%\ did memory.dmp file exist.

For specifications,

  • OS Name: Microsoft Windows 7 Ultimate K
    Version: 6.1.7601 Service Pack 1 Build 7601
    System Model: HP Pavilion 15 Notebook PC
    System Type: x64-based PC
    Processor: AMD A8-5545M APU with Radeon(tm) HD Graphics, 1700Mhz, 4 Core
    BIOS Version: Insyde F.02

Please inform me if I need to provide further information.
 

unlikesuika

Estimable
May 4, 2015
12
0
4,560


So I've tried these commands, and this is the result I got:
http://i.imgur.com/XxCJdQX.png

"202b" didn't return anything, while "afd" returned something like "clfs.sys".
I should try googling for more commands at this point.
 

johnbl

Honorable
Nov 4, 2012
140
1
10,710
you were in the wrong directory when you typed in the command.
you have to use the change directory command and get in the drivers directory before you call the findstr command
so issue the command
cd drivers

on my system it would be I would be in the
c:\windows\system32\drivers directory before I run the command.