Computer seems to think it's making sound, but I must disagree

alukeyp

Estimable
Jan 15, 2015
4
0
4,510
So, I have an interesting problem (or perhaps a simple problem; I don't know much too much about fixing computers). About a week ago, my computers topped producing any sound through the speakers or the front audio jack.

I've tried a few basic solutions, like trying to update the sound driver (it appears to be up to date), restarting, shutting down completely and waiting a while before restarting, running the Windows Audio FixIt! tool, etc.

The interesting part is this: this laptop came installed with one of those audio control programs (IDT HD Sound), and it seems to think that there is sound output happening, as indicated by the equalizer bars moving around. However, the volume slider and Mixer are not registering any sound output.

Here are the computer details that might be useful:
OS: Windows Vista Service Pack 2 - 64-bit
Laptop Model: HP Pavilion dv5 Notebook PC

If you need any other information, just ask and I'll try to find it.

 


And the results?
 


They did not work.
 


My guess is that you fried something within the computer. Do you have any friends or know anyone who could take a look at it?
 


Well I came here hoping that it wouldn't be a hardware issue, but I guess I'll have to get it checked out.
 


Good idea