Dell Inspiron 14z (5423) problem with AMD radeon HD 7570M GPU


Nov 11, 2015
Hello guys !!

I'm facing some problem in my laptop regarding GPU. Previously it automatically switch to AMD GPU for running games but now it does not switch to AMD and uses integrated Intel HD 4000 graphics. I tried to re-installing drivers but didn't worked. I also found that AMD catalyst control centre is missing and I can't not access to AMD GPU settings.

In system information it shows that there is 2 Display adapters 1. Intel HD 4000 graphics (2GB- integrated) and 2. AMD Radeon HD 7570M (1GB-discrete).
I tried to run Dell diagnostic tool to check the problem, it runs for Intel HD graphics but didn't run AMD test and shows it passed. I don't know how it passed AMD GPU without testing it. I tried benchmark test for GPU and it also run only for Intel HD graphics.

I tried installing drivers from CD that came with my laptop and latest drivers from Dell website and AMD website, both drivers installed correctly and in device manager shows devices working properly, but when I play games it starts hanging and fps drop upto 10-20 (games like CS: GO, CS 1.6, Battlefield 3, PES, etc). previously these games worked properly and I never faced any problems regarding graphics. Also installing drivers from both websites does not install AMD catalyst control centre.

I tried all these things in Windows 7/10 facing same problem.
I've genuine win 7 CD came with my laptop.

System Info

Device: Dell Inspiron 14z (5423)
OS: Win 10 Home (64bit) (updated from previous windows)
GPU: 1. Intel HD 4000 graphics (2GB-integrated) & 2. AMD Radeon HD 7570M (1GB- Discrete)
Processor: Intel core i5-3317U
chipset: Intel HM77
Motherboard: Dell 067CG0

Location: India.



Nov 11, 2015

I looked for graphics settings in BIOS but didn't find any settings related to graphics there :/
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