Dell Inspiron 15R

[Guest]

am sorry if this is an old issue and there is a solution for it. I have a Dell Inspiron 15R (N5010) about 3 year old, last couple of months I noticed with the battery inserted, the power adapter indicator light goes out when trying to connect power jack to laptop. Work fine without the battery inserted. Laptop runs OK with battery or power adapter individually, but not together, shorten the power adapter.

I thought I had a bad battery, tried a brand new battery, still same result. Is it the system board or power module (board). The battery connector on the system board looks good, not bent. Power adapter works OK with another laptop, another adapter from different dell laptop shows the same problem.

Thanks for any help you can provide. A link to an existing resolution would also be helpful

 

[ShrikanthAtDell]

am sorry if this is an old issue and there is a solution for it. I have a Dell Inspiron 15R (N5010) about 3 year old, last couple of months I noticed with the battery inserted, the power adapter indicator light goes out when trying to connect power jack to laptop. Work fine without the battery inserted. Laptop runs OK with battery or power adapter individually, but not together, shorten the power adapter.

I thought I had a bad battery, tried a brand new battery, still same result. Is it the system board or power module (board). The battery connector on the system board looks good, not bent. Power adapter works OK with another laptop, another adapter from different dell laptop shows the same problem.

Thanks for any help you can provide. A link to an existing resolution would also be helpful

Hi asinghera,

The motherboard has gone bad that's why your adapter light goes off when connected to your laptop. It is not taking in the charge. Contact your local technician and try replacing only the charging port if it still doesn't work you might considering replacing the motherboard.

-ShrikanthAtDell