Try going to Dell's support site and downloading/installing the DVD drive drivers and firmware. If the drive is physically alright that should kick start it. If that doesn't work, it may be a sign that the drive is on its way out.
Try going to Dell's support site and downloading/installing the DVD drive drivers and firmware. If the drive is physically alright that should kick start it. If that doesn't work, it may be a sign that the drive is on its way out.