Dell inspiron battery

MarthaE

Estimable
Mar 30, 2015
1
0
4,510
0
After a brief power outage, my battery has been disabled in by Dell Inspirion laptop. How do I enable it again?
 

ShrikanthAtDell

Estimable
Nov 6, 2014
73
0
4,660
26


Hello MarthaE,

My name is Shrikanth and I work for the Social Media and Community Team at Dell.
You may drain the residual power of your computer and re-calibrate the battery by following the steps below:

Power off your computer.
Remove all the external peripherals (printers, scanners or any other USB device) connected to your computer.
Please remove the AC adapter and battery of your computer.
Press and hold the power button of your computer for 10-15 seconds to drain the residual power.
Release the power button
Keep the battery out for atleast 2 - 3 hours.
Then insert the battery and charge it overnight with the system powered off.
Insert the battery in and connect the AC adaptor.
Then power on the computer and see if it works.
Another step you may try is to check the battery health from control panel by following the steps below:

Click on Windows logo on desktop.
Type 'Power options' in search bar above that.
Click on Power Options.
Check for the 'Battery Health Meter' among the different options on the left side of window.
Check for battery health and check if the battery charging is disabled.
Restart your computer to check if the issue is fixed.


Thanks and regards
Shrikanth G
Social Media and Community Professional
Order Status : http://dell.to/1mpzOt7
Download Drivers : http://dell.to/1pkzznO
 

ShrikanthAtDell

Estimable
Nov 6, 2014
73
0
4,660
26


Hello MarthaE,

My name is Shrikanth and I work for the Social Media and Community Team at Dell.
You may drain the residual power of your computer and re-calibrate the battery by following the steps below:

Power off your computer.
Remove all the external peripherals (printers, scanners or any other USB device) connected to your computer.
Please remove the AC adapter and battery of your computer.
Press and hold the power button of your computer for 10-15 seconds to drain the residual power.
Release the power button
Keep the battery out for atleast 2 - 3 hours.
Then insert the battery and charge it overnight with the system powered off.
Insert the battery in and connect the AC adaptor.
Then power on the computer and see if it works.
Another step you may try is to check the battery health from control panel by following the steps below:

Click on Windows logo on desktop.
Type 'Power options' in search bar above that.
Click on Power Options.
Check for the 'Battery Health Meter' among the different options on the left side of window.
Check for battery health and check if the battery charging is disabled.
Restart your computer to check if the issue is fixed.


Thanks and regards
Shrikanth G
Social Media and Community Professional
Order Status : http://dell.to/1mpzOt7
Download Drivers : http://dell.to/1pkzznO
 
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